FAQ

No two replacement projects are alike. In order to decide the cost of your window or door replacement project, we will need to wholly realize your wants and needs. Set up a no-obligation, in-home consultation and we’ll be able to present you with a free quote at your consultation. A Pella® design specialist will work with you to comprehend your idea, select high-quality products and get measurements for your replacements.

In addition to making high-quality products in multiple styles, we also have payment and finance options to help make your replacement project a reality.

It’s our mission to ensure we answer all of your questions about windows and doors from Pella of Wellesley. We’ll review all the features and possibilities available to you, including material choices and energy-efficient enhancements. To make sure we can cover all of it, we recommend you plan for about two hours for your consultation session.

Your in-home consultation is crucial to ensuring your satisfaction with your window and door replacement. It will help you choose the perfect windows or doors for your Wellesley-area home and your budget. It’s best to schedule your free, in-home consultation when every one of the decision-makers are able to join. Our Pella® expert designer will talk through a number of typical questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Wellesley-area home?
  • Which functional features do you want your windows or doors to have?
  • What level of energy efficiency is best for your home?
  • Which colors do you prefer?

Precisely quoting your replacement windows or entry door project depends upon the information we receive during the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Wellesley are done by a Pella® Expert InstallerSM. Under his or her direction, Pella-certified installers will get your windows or doors installed. They must complete a thorough set of training courses so that your windows and doors are properly installed and match Pella’s warranty criteria. You can find out more about your no-mess, no-guess installation day here.

Before they can be hired, Pella makes installers to pass a drug test and background check. Our installers are totally protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this impact you? Not only could you notice a drop in your heating and cooling costs, but you will help reduce your environmental impact.

The benefit of Pella® vinyl windows is that you will not have to paint them. They are available in a variety of colors, so you’ll find a color that goes with your room. We do not advise painting your vinyl products; this will invalidate your warranty.

Pella of Wellesley offers services and support that big-box stores simply don’t have. Our knowledgeable staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, consisting of a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” All you have to do is contact our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work resolving the issue.

There are a number of reasons why Wellesley-area homeowners choose Pella of Wellesley for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are crafted with care and serviced by Pella’s top-of-the-line Direct Sales Network. Unlike other companies who sell specifically through third-party channels, Pella of Wellesley has a dedicated window and entry door showroom. This distinctive way of doing business gives you a highly personal experience with the help of a local Pella®-certified team. Whether you are searching for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Wellesley has a superior-quality, energy-efficient and sturdy solution.

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